Ameaças recentes

Several scams and attempted frauds, normally propagated via phishing e-mails, have been reported by NBnet/NBnetwork clients.

 

These messages usually mention the need to (urgently) enter access codes or confirm user details, enter all the digits from the matrix on the back of your card or other confidential information, or may refer to new security mechanisms that require you to click on a link or install some type of security software via a fraudulent link.

 

We have set out below some examples of these fraudulent emails - they were not sent by NB and should not be answered. If you come across this type of situation please contact us immediately the NBdirecto service on 707 24 736 (+351 218 557 782 from overseas).

 

We would like to remind you that NB will never, under any circumstances, ask more than 3 digits from your direct channels matrix (on the back of your access card) of direct channels or send emails request you to send\enter confidential data\access codes.

EXAMPLE 1
(02/03/2016)

Fraudulent page (in Portuguese) requesting the client to indicate all 192 digits from the matrix. If by any chance you disclosed any data in this manner please contact the Bank immediately.

The Bank will NEVER ask you to enter more than 3 digits from your card!
NOVO BANCO will never, under any circumstances, ask for this kind of procedures.
be aware!

 

Know more

EXAMPLE 2
(28/10/2015)

Fraudulent page (in Portuguese) requesting the client to indicate all 192 digits from the matrix. If by any chance you disclosed any data in this manner please contact the Bank immediately.

The Bank will NEVER ask you to enter more than 3 digits from your card!

 

Know more

EXAMPLE 3
(26/10/2015)

A number of clients have received fraudulent e-mails (in Portuguese) indicating that their matrix card has expired, and that a commission of EUR 70 will have to be paid if the card isn't renewed within 24 houts. A link in the mail leads to a fraudulent page, requesting the client to indicate their card number and PIN, as well as all 192 digits from the matrix. If by any chance you disclosed any data in this manner please contact the Bank immediately.

The Bank will NEVER ask you to enter more than 3 digits from your card!

 

Know more

EXAMPLE 4
(08/10/2015)

Fraudulent email to download fake file.

 

NOVO BANCO will never, under any circumstances, ask for this kind of procedures.
be aware!

 

Know more