Frequently Asked Questions

 

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  • I received your letter in the mail. Why did I receive this letter? What does this letter mean?
  • What was the time period you refer to?
  • Can I receive compensation with respect to investments that I held and sold/redeemed prior to November 1, 2004?
  • Will BES compensate me for term deposits and other similar banking products I have in my account?
  • Why did BES sell me these securities if it was not permitted to do so?
  • When did it come to BES’s attention that your activities did not comply with certain federal and state laws?
  • The letter I received includes certain forms that I need to review and complete. Can I get help understanding the forms and completing them?
  • How do I know if I hold securities in my account?
  • I was unaware that I held securities in my account. How did this happen?
  • I no longer hold the securities in my account. What will happen if I accept the offer?
  • I have received an IRS Form W-9 with my rescission offer. Why am I required to complete this form?
  • What qualifies as “income received on the securities”?
  • When will I receive my payment?
  • Will I be able to continue to hold the non-security products in my account?
  • What happens if I reject the offer and keep my securities?
  • Who can help give me advice on whether to accept the offer?
  • When does the offer expire?
  • What happens if the offer expires and I haven’t taken any action?