NB Environment

After conducting an environmental diagnosis, the NOVO BANCO Group defined new environmental targets to consolidate its responsible management and reduce the environmental footprint of its activity. In order to achieve the defined targets, the Bank defined measures and actions for implementation, as well as a halfyearly monitoring of results.

The environmental targets set for the year 2020 in terms of energy consumption, paper consumption, document digitalization, CO2 emissions and waste separation, show NOVO BANCO Group's degree of commitment and consequent involvement and motivation of all the stakeholders within the organisation to achieve greater environmental efficiency.

Environmental GoalsGoals 2020*2017 Results
Photocopy Paper (paper sheets) -50% -30%%
% of digital communications to clients 83%** 79%
Energy -40% -25%
CO2 Emissions
             from company cars emissions
from electricity consumption


(goal achived)
Water -16%
(goal achived)
Waste separation 100% 10%

*Base year: 2015.
** to digitalise 83% of all the Bank's communications to the clients

Energy Consumption
To reduce its electricity consumption, the Bank has implemented several initiatives, including:
.Reduction of the number of consumption locations;
. Installation of higher energy-efficient lighting and equipment (ex: HVAC).
. Re-implementation of an alarm system for anomalous consumptions and for equipment connected but
not in use.

In 2017 NOVO BANCO consumed about 31,232,543 kWh of electricity, of which 9,258,905 kWh were
consumed by the data centre. Consumption per employee was 6,616 kWh.

Paper Consumption

The rationalisation of paper is a structural commitment that was assumed by NOVO BANCO Group for both internal and external use of paper.

In 2017 NOVO BANCO continued to raise awareness of these two groups of stakeholders to the importance of making a more efficient use of printed paper

Internal paper consumption values:
.White paper for internal use - 246.3 tonnes;
.Forms and account statements - 123.7 tonnes;
.Recycled paper for internal use - 0.05 tonnes;

In 2017, each employee consumed circa 52 kilograms of paper, Less than 3.4% compared to 2016. In 2017, taking into account the reduction and reuse of its waste,
NOVO BANCO sent about 197.68 tons of paper for recycling.

In 2017 NOVO BANCO pursued its strategy of optimising the communication to clients, namely through the dematerialisation of documents, with a consequent improvement in environmental quality. The Bank's continued commitment to the development of pioneering and environmentally responsible solutions has allowed clients full autonomy to access their banking movements and documents electronically, thus contributing to the protection of the environment by reducing the consumption of paper and its transportation and eliminating the printing and finishing process.

In addition to the account statements, NOVO BANCO also sends most other banking documents to its clients in digital format (credit card statements, deposit certificates, account entry notices, integrated billing notices, and sundry notices). In the second half of 2017 the dematerialisation process was reinforced through the issuance of digital statements of securities portfolio holdings and movements, and investment funds portfolios. This permitted to reach an overall level of client communication dematerialisation of 79% in 2017, which compares with less than 50% in 2014.

CO2 Emissions
Aware of the importance of monitoring CO2 emissions, NOVO BANCO considered essential to make an inventory of emissions resulting from its activity. This is done by annually calculating the direct and indirect emissions (scopes1, 2 and 3), according to the guidelines of the Intergovernmental Panel on Climate Change (IPCC) and of the WRI/WBCSD's Greenhouse Gas Protocol.

In 2017 emissions of CO2 totalled 19,711 tonnes (scopes 1, 2 and 3), with the consumption of electricity and fossil fuels representing the largest sources of greenhouse gas emissions.

Water Consumption
NOVO BANCO Group has implemented various measures to reduce water consumption, namely replacing traditional taps for taps with timers and raising the awareness of employees to the importance of reporting any detected anomalies. In 2017 water consumption totalled 62,441 m3, which corresponds to approximately 13.2 m3 per employee.