After conducting an environmental diagnosis, the NOVO BANCO Group defined new environmental targets to consolidate its responsible management and reduce the environmental footprint of its activity. In order to achieve the defined targets, the Bank defined measures and actions for implementation, as well as a halfyearly monitoring of results.
The environmental targets set for the year 2020 in terms of energy consumption, paper consumption, document digitalization, CO2 emissions and waste separation, show NOVO BANCO Group's degree of commitment and consequent involvement and motivation of all the stakeholders within the organisation to achieve greater environmental efficiency.
% of goals achived in December 2019
|Environmental Goals||Goals 2020*||2019|
|Photocopy Paper (million paper sheets)||35.1%||91,5%|
|% of digital communications to clients||83%**||125%|
|Electricity Consumption (Gwh)||25%||112%|
|CO2 Emissions (tonnes)||2,829||58,9%|
|% Waste separation||100%||40%|
*Base year: 2015
** to digitalise 83% of all the Bank's communications to the clients
To reduce its electricity consumption, the Bank has implemented several initiatives, including:
- Reduction of the number of consumption locations;
- Installation of higher energy-efficient lighting and equipment (ex: HVAC);
- Re-implementation of an alarm system for anomalous consumptions and for equipment connected but
not in use.
In 2018 NOVO BANCO consumed about 27,071,205 kWh of electricity, of which 7,637,400 kWh were consumed by the data centre (a year-on-year reduction of 13.3%). Consumption per employee was 6,178 kWh.
The rationalisation of paper is a structural commitment that was assumed by NOVO BANCO Group for both internal and external use of paper.
In 2018 NOVO BANCO continued to raise awareness of these two groups of stakeholders to the importance of making a more efficient use of printed paper
Internal paper consumption values:
- White paper for internal use - 215.3 tonnes;
- Forms and account statements - 116.4 tonnes.
In 2018, each employee consumed circa 49 kilograms of paper, less 6.0% than 2017. In 2018, taking into account the reduction and reuse of its waste, NOVO BANCO sent about 434.2 tonnes of paper and 60.3 tonnes of cardboard for recycling.
In 2017 NOVO BANCO pursued its strategy of optimising the communication to clients, namely through the dematerialisation of documents, with a consequent improvement in environmental quality. The Bank's continued commitment to the development of pioneering and environmentally responsible solutions has allowed clients full autonomy to access their banking movements and documents electronically, thus contributing to the protection of the environment by reducing the consumption of paper and its transportation and eliminating the printing and finishing process.
In 2018 NOVO BANCO pursued its strategy of optimising the communications to clients, namely through the dematerialisation of documents, with a consequent improvement in environmental quality. In fact, the Bank had already achieved, two years ahead of schedule, the target set for 2020, i.e., the ditigalisation of 83% of the communications sent to clients.
The Bank's continued commitment to the development of pioneering and environmentally responsible solutions has allowed clients full autonomy to access their banking movements and documents electronically, thus contributing to the protection of the environment by reducing the consumption of paper and its transportation, and eliminating the printing and finishing process.
In addition to the account statements, NOVO BANCO also sends most other banking documents to its clients in digital format (credit card statements, deposit certificates, account entry notices, statements of securities and funds’ portfolio movements and position, entry notices, integrated billing notices, and sundry notices). In 2018 the Bank had 1,291 thousand digital accounts, 357 thousand digital credit card accounts and issued 4,014 thousand digital deposit certificates, and statements of securities and funds’ portfolio movements and position. This permitted to reach an overall level of client communication dematerialisation of 83% in four years, which compares with less than 50% in 2014.
Aware of the importance of monitoring CO2 emissions, NOVO BANCO considered essential to make an inventory of emissions resulting from its activity. This is done by annually calculating the direct and indirect emissions (scopes1, 2 and 3), according to the guidelines of the Intergovernmental Panel on Climate Change (IPCC) and of the WRI/WBCSD's Greenhouse Gas Protocol.
In 2018 emissions of CO2 totalled 19,238 tonnes (scopes 1, 2 and 3), with the consumption of electricity and fossil fuels representing the largest sources of greenhouse gas emissions.
NOVO BANCO Group has implemented various measures to reduce water consumption, namely replacing traditional taps for taps with timers and raising the awareness of employees to the importance of reporting any detected anomalies. In 2018 water consumption totalled 56,552 m3, which corresponds to approximately 12.9 m3 per employee.