NB Environment

After conducting an environmental diagnosis, the NOVO BANCO Group defined new environmental targets to consolidate its responsible management and reduce the environmental footprint of its activity. In order to achieve the defined targets, the Bank defined measures and actions for implementation, as well as a halfyearly monitoring of results.

The environmental targets set for the year 2020 in terms of energy consumption, paper consumption, document digitalization, CO2 emissions and waste separation, show NOVO BANCO Group's degree of commitment and consequent involvement and motivation of all the stakeholders within the organisation to achieve greater environmental efficiency.

2020 Goals

Photocopy Paper   -50%
Document Dematerialisation  +20%
Energy   -40%
CO2 Emissions
    (from electricity consumption)  -20%
Water  -16%
Waste Separation  100%

(baseline 2015)

Energy Consumption
To reduce its electricity consumption, the Bank has implemented several initiatives, including:
.Reduction of the number of consumption locations;
. Installation of higher energy-efficient lighting and equipment (ex: HVAC).
. Re-implementation of an alarm system for anomalous consumptions and for equipment connected but
not in use.

In 2016 NOVO BANCO consumed about 36,448,556 kWh of electricity, of which 9,258,905 kWh were
consumed by the data centre. Consumption per employee was 7,398 kWh.

Paper Consumption

The rationalisation of paper is a structural commitment that was assumed by NOVO BANCO Group for both internal and external use of paper.

In 2016 NOVO BANCO continued to raise awareness of these two groups of stakeholders to the importance of making a more efficient use of printed paper

Internal paper consumption values:
.White paper for internal use - 266.0 tonnes;
.Forms and account statements - 126.7 tonnes;
.Recycled paper for internal use - 0.3 tonnes;

In 2016, each employee consumed circa 54 kilograms of paper, Less than 15.7% compared to 2015. In 2016, taking into account the reduction and reuse of its waste,
NOVO BANCO sent about 75.9 tons of paper for recycling, about 28% of the paper consumed, and 74.4 tonnes

2016 was a year of consolidation of the strategy of optimization of communication to clients in NOVO BANCO, reinforcing the strategy of dematerialisation and consequently contributing to the improvement of environmental quality.

NOVO BANCO reached the record value of more than one million current accounts with digital statement In addition to the account statements, NOVO BANCO also sends most other banking documents to its clients in digital format (credit card statements, deposit certificates, account entry notices, integrated billing notices, and sundry notices), which in 2016 permitted to reach an overall level of dematerialisation in communication to clients of more than 75%, which compares with less than 50% in 2014.

CO2 Emissions
Aware of the importance of monitoring CO2 emissions, NOVO BANCO considered essential to make an inventory of emissions resulting from its activity. This is done by annually calculating the direct and indirect emissions (scopes1, 2 and 3), according to the guidelines of the Intergovernmental Panel on Climate Change (IPCC) and of the WRI/WBCSD's Greenhouse Gas Protocol.

In 2016 emissions of CO2 totalled 27,503 tonnes (scopes 1, 2 and 3), with the consumption of electricity and fossil fuels representing the largest sources of greenhouse gas emissions.

Water Consumption
NOVO BANCO Group has implemented various measures to reduce water consumption, namely replacing traditional taps for taps with timers and raising the awareness of employees to the importance of reporting any detected anomalies. In 2016 water consumption totalled 73,721 m3, which corresponds to approximately 14.96 m3 per employee.