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Insurance and assistance for everyday peace of mind.

Available Services

  • Usage Services, Insurance and Assistance

    The Bank offers two optional services: Stress-Free Usage Service and Stress-Free Usage Plus Service. When you subscribe, you gain complimentary access to a range of insurance and assistance benefits.

    With a novobanco credit card, you can subscribe to the Stress-Free Usage Service or Stress-Free Usage Plus Service for an annual fee of €40 or €60 respectively. These services include benefits such as the replacement of one or two emergency cards while abroad and reimbursement of losses resulting from fraudulent transactions, among other features.

    The Bank also provides a range of insurance and assistance services at no additional cost when you subscribe.

    *Insurance and assistance information does not replace the need to read and consult the relevant policy documentation.

  • Protection Pack Service

    When you subscribe, the Bank provides complimentary access to Protection Insurance, which covers a monthly payment equal to 10% of the outstanding card balance at the date of the claim, up to a maximum of €750 per month, in the event of: Unemployment, incapacity for work or hospitalisation

    *Information about Protection Insurance does not replace the need to read and consult the relevant policy documentation.

Access to the Credit Card Gold

Fuel Station Fee

Fuel Station Fee

Use your credit card at fuel stations with no €0.50 fee.

Purchases Abroad

Purchases Abroad

No transaction fee on purchases made in euros (€).

Excess Cover up to €50*

Excess Cover up to €50*

Protection of up to €50 excess liability in the event of card loss, theft, misplacement or counterfeiting.

Related Topics

PUB | NOVO BANCO S.A. | Registered no. 7 at Banco de Portugal