At novobanco, your questions, opinions, doubts, complaints and suggestions always receive a response and are essential for the continuous improvement of our services. 
To submit a suggestion or complaint, please use one of the channels below.

*The call cost for Direct Line through 218 837 700 is the cost agreed between the customer and their telecommunications operator, and through 707 247 365 it is €0.09 per minute from the fixed network and €0.13 per minute from the mobile network, plus VAT at the legal rate in force. Personalized support on weekdays from 8 a.m. to 10 p.m., and on weekends and public holidays from 9 a.m. to 6 p.m.

**By clicking this button, you will be redirected to a Portuguese-language page. To find your preferred Branch, please search by Branch name or location.