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ONLINE SECURITY:

Contas Pacote - Packaged accounts 

With the app in your hand, you always know what gives you cashback when you pay with your card.

Open an account online and start receiving cashback.

With novobanco Packaged Accounts, cashback is already included. No extra costs. No hassle.

When you open a novobanco packaged account, you get access to personalized campaigns tailored to your spending profile. There are over 200 stores and partners, with new campaigns every week, so keep an eye on your app or novobanco Online.

 

  • Personalized campaigns, just for you

    The campaigns you see in the app or on novobanco Online are selected based on your profile.

  • Over 200 stores and partners with cashback

    Across categories like fashion, restaurants, education and supermarkets.

  • Pay with your card

    After checking the campaigns in the app or on novobanco Online, you can pay with a debit card or credit card.

  • Cashback is paid after the return period

    Cashback is credited to your account only after the period during which you can return the purchase has ended.

We have already returned to our clients

€ 999,989

in cashback with their packaged account and cards 💳

more than 200,000 clients
more than 200 partner companies

Campaigns at shops and partners you already use every day are now giving cashback.

Take advantage of cashback in categories such as dining, fashion, supermarkets, education, wellbeing and much more. Keep an eye out, as campaigns have an expiry date.

Check the available campaigns for you at any time in the app or on novobanco Online and make the most of them.

Pay with any novobanco card — debit or credit — and the cashback will be credited to your account.

No complications, no activation required. Just pay as usual.

Graphic showing a family shopping in a shopping centre alongside a list of partner retail brands, indicating participating stores where discounts or benefits apply: Auchan, Toys“R”Us, Opticalia, Quiksilver, Sephora, Scalpers, Stradivarius, Swarovski, Makro, Sacoor Brothers, JOM, Wink, Tezenis, ALDI, Emma, Espaço Casa, Intimissimi, Lanidor, adidas, Desigual and Pandora.
Graphic showing a dining scene alongside logos of novobanco restaurant partners, including Telepizza, 100 Montaditos, Häagen-Dazs, Street Smash Burgers, Bifanas, Taco Bell, McDonald’s, Time Out Market Porto, OPI Asian Food, Pasta Non Basta, Zahir, bbGourmet, Domino’s, Hard Rock Cafe, Sushi & Poke and Udon, indicating participating food and restaurant brands where benefits apply.
Enjoy cashback

See how easy it is to get part of your spending back

1

Check campaigns at shops and partners

See available stores and partners in the app or on novobanco Online.

2

Make your purchase

Use your novobanco card (debit or credit), in store or online.

3

Receive cashback

The amount is credited to your account after the purchase return period has ended.

Who can receive cashback and how to pay?

To access cashback, you need to meet three simple conditions:

  • Have a novobanco packaged account

    You can open one in branch. All packaged accounts already include cashback.

  • Have an active novobanco card

    It can be a debit or credit card. You can also apply for a credit card 100% online.

  • Set your privacy preferences

    In the app or on novobanco Online, authorise data processing to receive campaigns tailored to your profile and select your preference:
    “Via novobanco Online or the App.”

How do I pay to receive Cashback?

Use your novobanco card. Debit or credit. In store, online or with MB WAY, including QR code and MB NET cards.  

What our customers say?

“I opened 360° Account in under 15 minutes, without leaving home. I did the whole process online with Chave Móvel Digital -Digital Mobile Key, and it went well. The video call was quick and clear. I loved knowing the Credit Card Gold was already included, and that I can travel without worrying about fees on purchases. It was easier than I expected.”

“I chose Welcome Account when I arrived in Portugal. Everything was very easy. I am a Brazilian citizen and I felt welcomed straight away by the process. I opened the account with help from the team via video call, with no hassle. The debit and credit cards were included  and the personal accident insurance was a very positive surprise.”

“I am a student and I needed a simple account with no costs and everything included. The app helps me track my spending and opening the account was fast. I just had to schedule the video call. For anyone starting to manage their money, 18.25 Account is perfect.”

Documentation

Terms and Conditions Terms and Conditions

FAQs

It is a programme through which customers benefit from cashback (refunds) on purchases made using a debit or credit card (or virtual cards created from them), in physical shops and online, across more than 300 retailers.

a. You must accept the “Data processing for the presentation of products and services”.

b. Indicate as your preference: “Via novobanco Online and the novobanco App.”

You can receive cashback on in‑store and online purchases, as well as payments made through MB WAY, as long as you use a novobanco card (debit or credit) at a partner retailer and within the campaign period.
What matters is that the purchase is made using a novobanco card.

The applicable period corresponds to the campaign’s validity.

The cashback amount will be credited to your account after the return period defined by each retailer has elapsed. This period may vary depending on the campaign, so we recommend always checking the timeframe shown in each offer.

You can track the cashback refund status in your novobanco App or on novobanco Online, under “Cashback history”.

No. There are no monthly or maximum limits on cashback. You can take advantage of all available campaigns whenever you make purchases with your novobanco cards at partner retailers.

Customers who are over 18, hold a packaged account, are subscribed to Digital Channels, have a novobanco card, and have given consent for “Data processing for the presentation of products and services.”

i. If you do not have a packaged account, you can open one at any branch.

ii. If you have not given consent, you can do so quickly via the App (Settings > Privacy Management) or via novobanco Online (Personalisation and Security > Communication and Privacy > Personal Data Processing).

a. You must accept the “Data processing for the presentation of products and services.”

b. Indicate as your preference: “Via novobanco Online and the novobanco App.”

On the homepage of the novobanco App, you will find between 1 and 4 campaigns available for you. You can click to see more offers, if available.

The partner list includes brands across various sectors, such as dining, fashion, energy and wellbeing.

No. When you view the available offers, they are automatically activated.
You simply need to scroll through the offers section to activate them.

Cashback will be credited to your account after the purchase return period has ended, depending on the partner brand.
You can track your cashback history directly in the App.

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