Linha Direta - Direct Line
- Simple
- Secure
- 218 837 700 | 707 247 365
novobanco’s phone banking service.
novobanco’s phone banking service provides simple, secure and personalised support, allowing you to carry out banking operations and receive advice on the bank’s offer. Support is available on business days from 8 am to 10 pm, and on weekends and public holidays from 9 am to 6 pm.
The call cost for Direct Line through 218 837 700 is the cost agreed between the customer and their telecommunications operator, and through 707 247 365 it is €0.09 per minute from the fixed network and €0.13 per minute from the mobile network, plus VAT at the legal rate in force.
Benefits
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Free subscriptionSubscription is free of charge and no monthly fee is charged.
You only pay for the operations carried out, and if you use Direct Line, many of your transactions may be free of charge.
Check the prices of the operations carried out through Direct Line and novobanco Online. -
Securenovobanco uses systems and technologies that comply with security protocols, ensuring the encryption of subscription data, access data and the information made available, preventing improper use by third parties.
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AvailabilityFrom 8 am to 10 pm on business days, and from 9 am to 6 pm on weekends and public holidays, through personalised service, and from anywhere with internet access without having to visit a branch.
Access numbers
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NATIONALWith your convenience in mind, we provide specific contact numbers for the fixed network and for mobile phone networks:
218 837 700
707 247 365 -
Personalised support on business days from 8 am to 10 pm and on weekends and public holidays from 9 am to 6 pm.
The call cost for Direct Line through 218 837 700 is the cost agreed between the customer and their telecommunications operator, and through 707 247 365 it is €0.09 per minute from the fixed network and €0.13 per minute from the mobile network, plus VAT at the legal rate in force.
PUB | NOVO BANCO S.A. | Registered no. 7 at Banco de Portugal